Weekly, biweekly, monthly, move-in, move-out, one time, and spring cleans.
We do not offer construction cleanup, office, or corporate space cleans--
Although we have wonderful referrals if you need this:
Connie Perez at Immanuelcleaning.com--Post-Construction Cleans: 303.257.7658
Dan Gagliardi for Commercial Cleaning: 720.276.2183 Tell 'em Rheana sent
I am building this site to teach those new to housecleaning what to look for
and expect in a great cleaning service. I also want to persuade those with
unsatisfactory previous cleaning services to join our clientele. Let me
you, we are operating a tip-top operation without the problems of other
It can be an uneasy process to offer your home over to a stranger for the first time.
Questions flood your mind, "How does this work? What do I expect? How much is it"?
I will outline the ins and outs of the beautiful industry of residential cleaning. I will
take your hand and lead you on a virtual tour of the good, the bad, and the ugly.
There are always those things you don't know about an industry unless you work in
it. I will teach you about those things.
Ok, Let's get down to the nitty gritty
As a client you are looking for:
Dependable, thorough, and professional housecleaning
A price to meet your budget
Someone you can trust in your home
Someone that handles your belongings with care
Consistent cleaning each time
Someone you can have a comfortable repoire
Someone who considers your feedback
We are here to meet all those needs! We listen to your feedback and learn from it!
We make this a success together. Talk to us and help us understand how to make it perfect
We come equipped with all the supplies when we arrive.
We order and use earth-friendly products from TheCleanTeam.com or from the grocery stores.
Nowadays, it is wonderful to see that earth-friendly lines such as Method and Green Works are at
every grocery store too...just 5 years ago, these eco-products were hard to find.
Our kit consists of: Vinegar-water used on wood floors or tiles. Soap and water is used on
granite or marble. Blue Juice and Red Juice is the earth-friendly windex and degreaser. Bon Ami
is our abrasive. Shower cleaner used for the tubs and showers, a mop and vacuum with an
attachment hose for the corners.
We come to each home fully supplied. If you want specific products used in your home, let us
know, keep it under the kitchen sink (or tell us where to find it) and we will note in your notes
section and use it each time. Some people like specific products such as Murphy's Oil, Oven
Cleaner, or wood polishes used in their home, if you have specific requests for products, be sure
to inform us. We will note this for your home on our calendar so the cleaner knows where to find
the products and to use them each time.
In our initial discussion we will help you understand what is included, answer all your questions,
give you a quote and discuss any provisions you need such as meeting a specific budget , using
your specific supplies, or skipping parts of the house, and where the dog can be while we clean.
The most common complaints I hear people have from their past cleaning companies:
We have learned what the problems are in the industry and avert them with our company.
Most of the problems are a result of the company growing too fast, being greedy, or being
The corporate businesses often force the cleaners to clean 5 houses in a day, the faster they
finish the more commission they make. No one can do a quality job under such circumstances
and rushing makes someone less careful with what's right in front of them, causing more
breakage. The focus is on the money instead of providing a great service.
What we do to avert problems other companies have:
The cleaners are scheduled two homes to clean per day, allowing ample time to be thorough
and careful.We use a checklist to double check our work to ensure it is thorough every time.
We have a 24-hour free re-clean policy, which ensures you are satisfied.
We encourage feedback from all our clients.
We are driven by integrity and truly want to do a good job in each home.
We have a very organized schedule on a yahoo calendar that makes us reliable, timely, and
organized with specific notes for each client that outlines specific needs for each home.
We are a stable part of the community with 10 years experience and counting.
We use earth-friendly products.
We schedule all first time cleans, one-time cleans, spring cleans, move-outs, and move-ins on
an hourly rate. I can give you an estimate of that cost after getting a few answers, mostly square
footage and the traffic (number of animals and people) in the home. The full questionnaire is on
the "contact us" tab. Fill it out, we will get a free quote to you.
If you want regular cleaning, either weekly, biweekly, or monthly (we do not schedule every 3
weeks) then we give you a set rate based on the average time it will take to clean the home each
We accept checks, cash, or credit payments for the cleanings. If you are a regular client we ask
you to set up automatic recurring bill payments to the company. This cuts down on missed
payments and keeps my business flowing well. Always mail the payment to the office, do not
leave it for a cleaner. I don't want it to get lost in the exchange of hands so it is always best to
send it directly to my office.
As professional cleaners we strive to be as efficient as we can to respect your budget and do a
quality job at the same time. Many tricks of the trade are taught to our cleaners to make us more
efficient such as moving in a circular motion around the room, cleaning top-down, using our
apron with the supplies looped on as you go, and winding the vacuum cord last after the walk-
through. For regular cleanings, many of the shower tiles don't even have a splash of water on
them at times, with such cases observe the adage, "if it ain't broke don't fix it".
We take security very serious. We like for you to have control of your key at all times so we access
the home by two means. Either by a garage code or a real estate lockbox in which you set the
code and tell us. You can purchase the lockbox from Home Depot or Lowes for about $30. The
lockbox and the garage codes can be changed during the time the cleaners are not scheduled to
be there, always leaving you, the client, in control of your homes security. This is the most secure
way to ensure your home is safe. Plus a couple times our clients have been locked out
themselves and use the lockbox, or have been delayed from a vacation and they were able to
allow the neighbor to access the home to water the plants, etc.--all because that lockbox was
there. It's a nice backup for you.
We also teach all our staff to double check the door upon locking it, just to make sure. We also
will close any open doors or windows before leaving the home. Mom always said, "it's better safe
Every business in operation, at some point has something go wrong. What matters is how the
addresses it and makes it right. If we miss something we will make it right. If we do, it is honestly
an accident and we want to correct it. We have the 24-hour guarantee on every cleaning. Call us
within 24-hours of the clean, and we come back to clean what was missed free of charge. All
aspects are covered this way, we know right away (if you don't tell us there is no way we will ever
know); and we fix it right away. Win-Win.
In my experience, the toughest aspects of running a cleaning business are:
1. First Time Cleans or One-Time Cleans-
This is where the most education is needed about the industry. People are often unaware of all
the detailing involved to get the house all up to par initially. Obviously everyone wants the house
cleaned at the least expensive price, but also receive a high quality cleaning. Each house is
different and an estimated timeframe is given for how long it takes on average, but there are times
that once you get into the clean, you find so many detailing needs that take longer than expected.
A. There are two ways to approach a First Time Clean or One-Time Clean:
I. The best way is to do it RIGHT the first time-- a thorough, deep clean from top to bottom. Then
every clean following that will be maintaining that original clean.
II. Meet the client's budget by prioritizing what is needed most then coming back for detailing
items such as baseboards, windowseals, windows, walls, and light fixtures later with any leftover
The problem is many people have blinders on to the detailing that is needed in the house to get it
all up to par. Therefore it can take longer and cost more than they anticipate. You grow accustom
to not flipping those blinds over and not seeing the dust buildup. You forget those windowseals,
baseboards, and doorframes are even there, much less notice the dust build-up on them. Those
six-part partition doors have a layer of dust or stuck on hairspray that takes time to scrub off. Also
the grease built up on the walls of the kitchen or around the knobs take time to scrub. These
things all add up. Essentially, what we do to try to resolve this is to take the client on a virtual tour
of what is needed to explain why it is taking longer than the average time-frame that the quote is
2. Employee Turnover-
Many Americans would rather sit behind a desk and do mental work for 8 hours a day than
physical work. It takes a special breed to enjoy being physical, active and enjoy cleaning. As you
do a survey of 10 friends, how many say they actually enjoy housecleaning? Right! So, I do a few
things to try to keep this from being an issue. I try to assign my long-standing employees to the
client's homes that request the same cleaner every time, but most client's don't care unless it is a
quality job each time. Secondly, I pay a higher starting rate to my employees than all the other
cleaning companies in Colorado. Thirdly, I make it an enjoyable company to work for; a company
you can have pride in working for. We have fun while also providing great service!
|Guaranteed thoroughly detailed clean|
|Over 10 years experience|
|Call for a free estimate, it only takes a few minutes over the phone.